Monitor Slack and route feedback to the right engineering team
Route product feedback from Slack to the correct engineering team, automatically. This Custom Agent monitors a Slack channel for bugs and feature requests, cross-posts to the relevant team's channel, and files new tickets. It uses a routing rules page as its memory, starting blank and updating itself based on input over time.
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Route product feedback from Slack to the correct engineering team, automatically. This Custom Agent monitors a Slack channel for bugs and feature requests, cross-posts to the relevant team's channel, and files new tickets. It uses a routing rules page as its memory, starting blank and updating itself based on input over time.
Key benefits:
Automatically route feedback to the right team in Slack
Self-improving routing rules
Fix bugs faster by getting information to the right team, quickly
Perfect for: engineering teams, product teams, support teams, and anyone triaging feedback in Slack